Software Maintenance

In the Maintenance stage MERA offers the following services:

• Software maintenance,
• Customer support including 24/7 customer support.

At the maintenance stage MERA does not merely fix bugs but rather:

• Works on solution re-engineering/porting to meet new market requirements,
• Works on various solution enhancements,
• Contributes to overall solution evolution by proactively performing root-cause analysis for all critical issues,
• Improves the quality of the original solution by refactoring original code, etc.