Quality

To ensure R&D service excellence and fully satisfy the needs of our customers, MERA keeps focus on permanent Quality Management System (QMS) evolution in order to comply with the requirements of the most influential quality standards and models defined for General Quality Management, Telecom and Software R&D domains. Our certifications include:

World’s best quality management practices: ISO 9001:2008

This international standard, de-facto achieved truly global status and now thoroughly integrated with the world economy, is a foundation of MERA corporate quality management system. Starting from early 2000s, MERA compliance to ISO 9001:2000 requirements is assessed and confirmed yearly by world’s leading registars. As a next step of QMS’s evolution MERA achieved full compliance to the latest revision of standard’s requirements (ISO 9001:2008) in 2010.

Telecom world’s standard: TL 9000

The TL 9000 standard is the telecom’s unique extension to ISO 9001:2000, adding specific industrial requirements and standardized quality metrics. MERA currently complies to the new ISO 9001:2008-based version of requirements (Rel 5.0).

Best practices for R&D organizations: CMMI for development

Today, CMMI® is definitely one of the most widely recognized models of organizational quality systems for companies involved in software development. The model contains recommendations for all key areas of R&D, Quality Assurance and Management processes. MERA has been using CMMI practices since 2006. In June 2009 the company demonstrated full compliance to CMMI® Maturity Level 3 requirements and CMMI® Maturity Level 3 rating was officially assigned to MERA.